While hospitals and other healthcare facilities still restrict the use of cell phones in areas with sensitive equipment, these mobile devices are now a critical part of health services delivery and patient satisfaction in most locations.
Doctors and nurses frequently use their own cell phones in hospitals to coordinate the treatment of patients under their care. Often healthcare facilities require patients call from the parking lot or check in with their cell phones on a tablet in the reception area upon arriving for an appointment. Some providers regularly update patient information and test results that patients can see on their mobile apps. And patients expect to be able to use their cell phones to connect with their family and friends while they are in the hospital or to coordinate on logistics like getting picked up.
Unfortunately, the construction materials, locations, and environmental obstacles – like hills, trees or nearby buildings – of many healthcare facilities block cellular signal, resulting in poor reception inside parts or all of the buildings.
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