Need help? We’re here for you!
How to Get Support
Start with our online Support & Troubleshooting guides
For any technical questions related to your Cel-Fi product, please search for help on our Help Center.
Still having problems?
Please contact the company that sold you the Cel-Fi device for assistance with technical questions or troubleshooting. They are waiting for your call.
Are you a Nextivity Distributor, Direct Customer or MVP?
Please submit an eSupport Ticket. If you are unable to log in, please reach out to your Cel-Fi Account Sales Director for assistance.
How to Get Support
Start with our online Support & Troubleshooting guides
For any technical questions related to your Cel-Fi product, please visit one of our online support pages:
For any technical questions related to your Cel-Fi device please visit our Support Page.
If you are a customer that purchased a Cel-Fi device, please contact the vendor for assistance with troubleshooting, technical questions, returns, etc.
Learn about our Cel-Fi Certified Partner support?
Please contact the vendor that sold you the Cel-Fi device for assistance with troubleshooting, technical questions, returns, etc.
Are you a registered Partner or Distributor?
Please submit a Ticket for all tier 3 and tier 4 inquiries related to your product. If you are unable to log in, please reach out to your Cel-Fi Account Sales Director for assistance with your support area credentials.