Case Study courtesy of Austek
Management wanted to improve productivity by rectifying issues with dropped calls and the negative business impacts this caused.
CEL-FI GO Smart Signal Booster, Wideband MIMO Antenna, and Ceiling Antenna.
The external antenna captures the signal from the nearby tower, which is then connected to the CEL-FI GO Smart Signal Booster. The boosted signal is broadcast throughout the building via the ceiling antennas. Dropped calls are now reduced to zero and the building has reliable cellular connection.
As one of Queensland’s largest energy providers, this company supplies over 2.3 million homes and more than 700,000 retail customers with power every year. Their vision is to ensure secure, affordable and sustainable energy solutions for the community.
Dropped calls were occurring regularly due to poor cellular connectivity, which was having a negative impact on business. Austek, a certified Powertec installer, was contacted to assess the mobile phone signal issue and design a reliable solution.
After a site visit by Jason from Austek, a CEL-FI GO smart signal booster solution was designed. Four stationary CEL-FI GO units were installed inside the building, along with an external Wideband MIMO antenna and several internal ceiling antennas.
The external MIMO antenna was positioned to receive the strongest signal from a strategic tower, while the internal antennas were placed throughout the building to broadcast the boosted cellular signal.
This energy company is very happy with the results. The solution provides the employees a solid connection to the tower. This has reduced dropped calls to zero and significantly improved cellular data speeds.
With such a large customer base, the reliability of the mobile phone signal was imperative. Customer contact has been significantly improved and staff in the field are enjoying more stable and reliable service.
