Cellular Coverage for POS Machines

Case Study / Retail

Case Study courtesy of Seada Electro Technology

Summary

Challenges

Ensure continuous signal is available to all tenants in the building. Overcome the thick concrete construction of the shopping center.

Solution

CEL-FI GO Smart Signal Booster, Omni Antenna, and Ceiling Antennas.

Results

The solution used effectively minimized the negative impact of the concrete building materials on cellular signal, providing coverage for all tenants and enabling them to do business.

Challenge

Every tenant in the shopping center in Aspley needed to use wireless point-of-sale (POS) machines. However, the thick concrete construction of the shopping center was causing the mobile signal to drop out frequently, despite a cell tower in close proximity.

Due to the lack of mobile signal, POS machines were unable to operate effectively. This forced tenants to ask customers to make cash payments for their goods. This was not ideal, and many customers were unhappy with this inconvenience.

To offer a solution that would overcome the signal disturbance caused by the thick concrete construction of the shopping center and capture the signal from the nearby tower, a network of cellular boosters would need to be established to ensure each tenant had reliable connectivity to operate their POS machines.

Solution

Powertec Reseller Seada Electro Technology was selected for the installation. After an initial onsite visit, a solution was determined. One external omni antenna was installed to capture the signal produced by the nearby tower. Four CEL-FI GO Smart Signal Boosters were also installed in the center to amplify the captured signal.

Additionally, four internal antennas were placed on the ceiling at various locations within the center; the antennas work to disperse the cellular signal across the center.

Results

This solution increased the mobile signal for all tenants within the center. POS machines are now constantly operational, which in turn has led to happier customers.