LifeSpire of Virginia, a premier provider of senior living services and amenities, built its fourth building within its continuing care retirement community (CCRC) in the town of Culpeper. The new facility was built using LEED design and materials, which made the facility very energy efficient, but blocked cellular signals from penetrating into the building.
Located on a beautiful 100-acre campus, The Culpeper was also built into the side of a mountain and as a result, the two lower levels of the building were underground. Building materials, including low-E glass windows, combined with the partial underground location blocked cellular signals from entering the building, particularly on the two lower floors where nurses and certified nursing aids work around the clock. Resident apartments and amenities such as a gym are also located on those floors.
“Nursing staff could not use their cell phones to return calls from residents’ family members while out on the floor. The signal was so bad they had to wait until their break or after work,” says Robert E. Wilbanks, VP of Information Technology at LifeSpire of Virginia. “Some residents also had no cell service in their rooms at all. This left areas where there was no coverage at all.”
That’s when LifeSpire went to MABC Technologies and said, “We have a problem as we can’t get a signal. Can you help us out?” according to Greg Miller, Vice President of sales, at MABC Technology Solutions.