Solving Connectivity for Glenbrook Retirees



  • Complete lack of cellular coverage both inside and outside the aged care facility
  • Coverage required in all areas of the building, including patient rooms
  • Multi-carrier solution


  • CEL-FI GO Stationary


  • Enhanced communications resulted in improved workplace health and safety
  • Tailored installation completed within three days

The Challenge

Glenbrook Residential Aged Care Facility is a 45-bed, purpose-built high care residential aged care facility in Nambour, Queensland. Glenbrook aims to enable residents to live well in a safe, friendly environment with excellent care.

The facility has suffered from a complete lack of mobile cellular coverage since its construction nine years ago. Despite the nearest tower being only 2km away, the cellular signal has failed to reach this aged care facility, both inside and outside the building. Previously, staff and patients made do with the landline connections, but now mobile technology has become essential for communication. The decision to gain coverage was mainly for the aged care residents’ benefit, so they can call friends and family. It was also identified that access to cellular coverage would dramatically improve workplace health and safety, as well as act as a backup in case of an emergency or landline failure.

The Solution

After an initial site visit, the project team designed a proposed schematic. A single hub, containing 8 CEL-FI GO stationary repeaters would be required for this aged care building. The CEL-FI GO product was selected for its capability to legally distribute 3G/4G LTE/4GX mobile signal within a building. Once installed a single unit can provide up to 900m2 of coverage.

In order to capture sufficient signal from the local tower, two Blackhawk LPDA antennas would also need to be mounted onto a 5-meter climbable mast at the peak of the roof, positioned nine meters above ground level. Multiple splitters and horizontal feeders would then be used to feed the boosted signal to 9 internal dome antennas. This proposed design would successfully boost the signal to all rooms within the building.

Products used in this installation:

  • 8 x CEL-FI GO Stationary repeater units supporting multiple operators
  • 9 x Blackhawk Dome internal antennas
  • 2 x Blackhawk LPDA external antennas

The Results

The aged care facility staff are thrilled that they can now access cellular signal within the building. The enhancement has resulted in several advantages including improved workplace health and safety, and social communications for patients and staff. Where there was previously only an SOS signal, the expert CEL-FI GO design has boosted 3G/4G signal in all areas of the building, up to 4 bars in most areas.

Despite being a complex plan by Powertec, estimated to take five days to complete, Powertec’s expert installer completed the tailored solution within three days. Multiple CEL-FI GO mobile repeaters were utilised to both improve 3G and 4G simultaneously as well as provide coverage for Optus, Vodafone and Telstra networks.

  • High-quality solution for the middleprise
  • Supports multi-carrier 3G/4G/LTE voice and data
  • Carrier-approved and unconditionally network safe
  • Can be monitored and managed using CEL-FI WAVE

Contact us today to help with your Cellular Coverage Problems

This CEL-FI installation was undertaken by our partners, in which CEL-FI has a global footprint in almost 100 countries. For a referral to a local expert in your area, please contact us via phone or email.